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A qualitative approach is effective in solving the problem in this case because it can create new theories. As the researcher attempts to understand the topic, he or she will have to interact with the participants. In addition, the researcher will have to study existing information about the topic. The practice may lead to the discovery of a new theory. Qualitative research is important when addressing a new phenomenon in society or examining an important issue in the country (Jamshed, 2014). The possibility of discovering a new theory is important because it could result in a better understanding of student performance in mathematical subjects