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This report makes a conclusion that as a hospitality practitioner should be on understanding, particularly the cross-cultures and performance on the international platform. Misunderstanding does not occur among managers alone. it can be prevalent amongst employees or employee and customers. Generally, a greater part of hospitality is about service provision thus without communication and strong relationships, there are limited chances of success. Nonetheless, Cultural Intelligence proves to be effectual when managing cross-cultures. The divisions provide an easy breakdown and gives detailed approaches for the common situation. Using the four divisions as the core guideline will facilitate additional knowledge, skills, behavior and experience enhancing my overall performance and progression in the hospitality industry.